The WebTranslateIt Blog

i18n news and Product Updates about WebTranslateIt

Possible maintenance window on Sunday, Dec 26th, 08:00 GMT

By Edouard on December 22, 2010

Web Translate It could be unavailable for a few minutes on Sunday, Dec 26th, 8:00 GMT as we will release an important update to the service. We expect the downtime to not exceed 1 hour.

This is the second step of a major service shift (the first step was upgrading our database server). This time, we’ll upgrade our programming framework Ruby on Rails (from 2.3 to 3.0), as well as the programming language Ruby (from 1.8.7 to 1.9.2).

We’re working on this project on and off since June and we’re stoked to finally release it.

As always, you should follow @webtranslateit on Twitter for live updates.

About today’s outage

By Edouard on December 12, 2010

We had planned 1-hour maintenance window today to upgrade our database server. Unfortunately, we encountered some unexpected issues while upgrading and the service went back up around 10.30AM.

Your data is safe and the database upgrade went fine. However we’re still working on recovering full capacity at the moment.

What happened

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After upgrading the database I decided to upgrade a few other components on the web server, which required to restart the server. For reasons that remain unclear the server failed to restart, at which point I decided it would be faster to set up a new instance of Web Translate It on a fresh server.

We’re still working on recovering full capacity.

Known issues

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Here are a few known issues:

  • Accessing https://webtranslateit.com displays a security warning. The certificate is currently unsigned. However the connection between you and Web Translate It is secure and encrypted. UPDATE 13.39 PM: Fixed

  • Search engine is currently down UPDATE 11.35 AM: Search engine up and running

  • E-mail notifications are currently delayed UPDATE 11.12 AM: Fixed

  • We’re currently working with only 1 background worker, instead of 4. Some features might run a bit slow. UPDATE 11.36 AM: We’re back at full capacity

We’ll keep you updated here and on Twitter as soon as we have more information.

We’re deeply sorry about the extended outage, and we apologise for the inconvenience this may have caused.

UPDATE 13.42 PM: All fixed! Thanks for bearing with us.

Comments enhancements

By Edouard on December 2, 2010

I just released an enhancement on the comments system. This update will help large teams to communicate more efficiently.

Comments can now be separated by languages. A French translator is now able to comment only in French (which will only be visible to the managers and other French translators) or globally (visible by everyone).

It is no longer possible to notify a specific user. Instead, target the the whole team by selecting for which language team you want to post.

Finally, managers will notice the project home page now features a locale selector, which allows you to filter the comments by language.

I hope you will find this update useful. Thank you for using Web Translate It!