Documentation

Management

E-mail notifications: tell your team when there is work to do

Configure hourly or daily e-mail digests telling your translators and managers about new segments to translate, proofread or verify. 3 min read

Uploading new segments does not, by itself, tell anyone that there is work to do. E-mail notifications close that gap: WebTranslateIt can send your team a digest whenever new work appears in a project.

Notifications are configured per project, in your project settings, under the Events section.

Choosing Who Gets Notified

The first setting decides who receives the digest:

  • The translation team — everyone with a translator role on the project, including translators who joined through a Team.
  • The management team — project managers.
  • Both the translation and management teams.
  • Someone else — one or more e-mail addresses of your choice, separated by commas. Useful for feeding a shared inbox, a ticketing system or a chat integration.
  • Nobody, which turns notifications off.

Choosing How Often

Digests can be sent hourly or daily.

Hourly suits projects where content ships continuously and translators work alongside the developers. Daily suits most other projects, and is the gentler option for a volunteer or part-time translation team.

Whichever you pick, a digest is only sent when there is actually something to report. A quiet project sends no mail.

Choosing What Counts as News

Three checkboxes decide what the digest covers:

  • Segments to translate — new source segments awaiting a first translation.
  • Segments to proofread — translations awaiting proofreading.
  • Segments to verify — translations awaiting verification.

The last two are only meaningful if your project uses proofreading and verification; see the segment lifecycle for what those statuses mean, and roles for who is allowed to set them.

What Each Person Receives

A digest is not a broadcast of everything that happened. Each recipient is sent counts only for the languages they can actually work on. A French translator is told about French work; they are not told that the Japanese translations need proofreading.

This is what makes it safe to notify a large translation team on a project with many languages: nobody receives a wall of numbers about languages they cannot touch.

Managers, who can work on every language, receive the full picture.

Opting Out as an Individual

Each recipient has the final say. In your personal Settings, the Receive e-mail notifications checkbox switches off the mail WebTranslateIt sends you — both project digests and the notifications you get when someone comments on a discussion you are involved in.

Recipients added through the Someone else option are addresses rather than accounts, so they have no such setting. If you route digests to a shared inbox, unsubscribe by removing the address from the project settings.

Notifications, Webhooks and Reporting

Three features overlap here, and it is worth being clear about which to reach for:

  • Notifications push a summary to people, so they know there is work to do.
  • Webhooks push individual translation events to a system, as they happen, so you can trigger a build or post to a chat room.
  • Reporting pulls a detailed breakdown of work already done over a period, which is what you want for paying translators.

Next Up: Auto-Translate. Auto-Translate uses the translations hosted on the different projects of your organization and automatically applies them to your projects… »