Security and Compliance

Updated May 23, 2018

Our users trust us to keep their data safe and secure, a responsibility which we take very seriously. If you have any questions or concerns about this, please get in touch.

Vulnerability Disclosure

If you would like to report a vulnerability or security concern regarding the WebTranslateIt.com product, please contact support@webtranslateit.com. We will verify the report and take corrective action as soon as possible, then notify our users and the relevant authorities of the issue.

Compliance

General Data Protection Regulation (GDPR)

WebTranslateIt.com is fully GDPR-compliant, and we handle our customers’ personal data with great care and respect, as outlined in our terms of service and throughout this document. We use industry best practices for security and privacy, and have vetted all third-party processors we employ for compliance as well.

PCI DSS

All credit card and payment information is handled by our payment processor, Stripe. They have been audited by an independent PCI Qualified Security Assessor and certified as a PCI Service Provider level 1, the most stringent certification available in the payments industry.

Infrastructure

Leaseweb, which hosts WebTranslateIt.com, undergoes regular independent audits for a range of standards including ISO 27001(2013), PCI DSS, SOC I, HIPAA, NEN 7510.